Description:

The CSP Graduate Assistant holds career advising and administration responsibilities for The Career Center (TCC). In addition to co-supervision and administrative duties related to training, mentoring, and evaluating a team of 15 undergraduate Career Services Paraprofessionals in conjunction with the Assistant Director for Career Education. The CSP team provides drop-in and virtual services, including resume, cover letter, and, presents career development workshops, and represents The Career Center (TCC) during campus events. 

CSP Specific Duties & Responsibilities:

Daily/Weekly Time Commitments

• Co-supervise, support, and mentor a team of 15 CSPs
• Hold a minimum of 5 office hours each week during CSP drop-in hours (Monday - Friday, 2-4:30 pm)
• Monitor and engage in communication Microsoft Teams CSP Chat, including replying to messages, posting announcements, and shift changes
• Manage and monitor online platforms (Moodle and ScheduleQ) used for virtual document reviews and outreach events
  • Once a week check if document submission data is up to date and identify missing information 
  • Input workshop requests
• Email campus stakeholders about outreach requests for tabling, workshop, and other related events 
• Participate in weekly 1-on-1s with the Assistant Director for Career Education and Outreach
• Lead & prepare agendas for Monday bi-weekly CSP meeting

Monthly Time Commitments

• Lead & prepare agendas for bi-weekly CSP meetings
• Meet with individual CSPs 1-on-1 at least twice a semester
• Evaluate the performances of the CSPs and provide feedback about 

Beginning and End of Each Semester Time Commitments

• Co-manage CSP recruitment and training (new, returner, and in-service) with the Assistant Director for Career Education (beginning of each semester)
• Review and update career readiness print materials and CSP presentations
• Review and update CSP trainings 
• Scheduling CSPs for workshops and individual shifts 
• Generate evaluation feedback reports regarding the CSPs

As Needed Time Commitments

• Print and distribute handouts and documents for the CSP drop-in area 
• Administer and review performance evaluations of individual CSPs 
• Conduct 5-8 online reviews during busy seasons at the beginning of the semester 

General Career Center Duties & Responsibilities:

• Conduct a minimum of 4-5 Career Drop-in Advising (CDA) hours
• Attend required trainings for CDA and preparation for role (see timeline) 
• Assist staff with The Career Center events: Career and Internship Fairs, career readiness workshops, campus events
• Present at least one workshop request to an external campus stakeholder
• Assist with at least one tabling or career fair related event 
• Complete other duties relevant to The Career Center operations
  • Including but not limited to mandated reporter training, ethics, and FERPA 

Qualifications:

• Enrolled as a graduate student with career and academic goals that align with the field of higher education, student affairs, student services, or human resources in an eligible academic graduate program (https://grad.illinois.edu/files/pdfs/handbook.pdf)
• Previous supervision or leadership experience  

Desired Skills and Competencies:

• Effectively manage multiple competing priorities (self-starter, motivated, strong organization and time management, and commitment to student support services) 
• Ability to maintain a flexible schedule, which may include occasional evenings and weekends
• Plan and facilitate meetings and projects
• Comfortable researching, implementing, and utilizing technology 
• Excellent interpersonal communication and active listening skills
• Ability to work well collaboratively and independently 
• Experience working with diverse groups and leading/supervising student groups
• Experience developing and presenting workshops or trainings to small and large groups